We use FedEx 2-day shipping to get your kit to you. For your kit's return, we use priority overnight shipping so that your sample spends less than 20 hours in transit. We can also expedite your order if you have an urgent medical issue. You can always choose the most convenient date of delivery by changing your preferred delivery date on your portal.
Once you've produced your sample and sent it back, it will arrive at our clinic the following morning. Since we personalize all results, it will take 2-3 business days for your results to appear on your account. If you have an urgent medical issue, we will work with you to get your results the same day our clinic receives it.